Troubleshooting

Report Bugs

If you encounter any issues in the application, please report them to the developers.

Developer Contact Information

How to Include Logs:

1. Locate the log.txt file:
   • Open your file manager.
   • Navigate to:

     Android/data/com.ssbois.geco/files/log.txt

2. Attach the log.txt file to your report message.
3. Compose your message, and send mail to developer.

Providing logs helps developers diagnose and fix the issue faster.

Common Issues

• Unresponsive Chat

  Possible Causes:

  • The Gemini model may be overloaded at the moment.

• User Interface Glitches

  Possible Causes:

  • Interacting with the UI too quickly.
  • Stability issues in the framework used.

• Microphone Not Supported

  Possible Causes:

  • Your device may lack the necessary tools to support the microphone feature.

• Weekly Report Not Showing

  Possible Causes:

  • The Gemini model may be overloaded.
  • The records may lack data due to inactivity or infrequent phone usage.

• Trigger Notifications Not Appearing

  Possible Causes:

  • The Gemini model may be overloaded.
  • The user may not have met the specific conditions for the trigger to execute.